Privacy Policy

When we use the words 'we' or 'our platform' in this notice, we refer to converty.shop, a company operating in Tunisia, unless otherwise specified.
When we use 'our website' in this notice, we refer to https://converty.shop/

Session Cookies

A session cookie is required at the end of your browser session to track your progress through the website. It's essential to ensure the site remembers any information you enter or paths you take. Without this cookie, each page you visit would treat you as a completely new visitor. This cookie doesn't identify you personally nor is it linked to any other information we store about you.

As described above, in Converty's core system, we will use personal information to perform services, including facilitating the creation and security of your Converty account and identifying you as a user on our system.
We will also use personal information to contact you regarding your interest in our services or your experience with them, to provide support, and to improve the quality of Converty's platform and services, or for marketing purposes. We use personal information you provide to us or collected from partners to review merchant accounts for concerns related to risk or fraud.

We will not use or disclose any personally identifying information, except: when necessary to provide services to you; information that cannot reasonably identify you (e.g., statistical graphics); as required by law; to external auditors who have agreed to maintain the confidentiality of information; to a subsequent organization in case of merger, acquisition, bankruptcy, or any sale or disposal of all or part of our assets; as necessary to protect our rights, safety, property, users, or others, including (for example) exchanging information with other organizations for fraud protection or risk reduction.
We do not sell, rent, or trade your personal information to third parties, and we will not use any personally identifying information we collect from you or your customers to contact your customers or market to them or compete with you directly.

If you purchase, use, or express interest in a product or service from one of our partners, we may share your personal information with that partner.
We use third-party payment methods to help us process and share personal identification information securely with them.
Third-party means that the use of your personal information is subject to each of their privacy policies, which may or may not contain privacy protections like this privacy policy.
We may use third parties to help us provide services and market to you, such as shipping or fulfilling orders, processing payments, monitoring site activity, identifying and preventing fraud, performing quality assurance and testing, providing support, conducting surveys, managing email messages, and sharing your personal information with them for these purposes only.
If we share any personal information with any of these parties, we will request that this information only be used to provide the services we requested and that it be kept in complete confidentiality.
We do not control the use of your personal information that we collect by third parties, and their use will be in accordance with their privacy policies.
However, we will ensure their compliance with agreements made with us that include certain provisions relating to non-disclosure of data.
If you do not want to share your personal information in this way, you can choose not to use third-party services or express specific interest in our partners' products or services.

We collect personal information from your customers that you share with us or that these customers provide during registration on your website and browsing your store. We use this information to provide you with relevant services and offers, so you can serve your customers, including supporting and processing orders, authentication, and payment processing. We also use this information to improve the services provided by the Converty platform.
When your information is sent to us on this site or when requesting login credentials for secure access to this site, we collect personally identifiable information, such as your name or email address. Companies we contract with may use this information to fulfill your request for information or service, or as otherwise disclosed to you when you provide your information.

Cookies are small files that are sent to your phone and stored on it. Our website uses cookies - files that remain in your browser until you leave the program and allow information to be transferred to our site without re-entry; they also enable us to analyze web traffic and improve our online services.
Persistent cookies cannot be used to identify you or to harm your computer or phone. Our program uses cookies that remain in your browser until you delete them. You can set your browser to notify you of cookie placement requests or refuse cookies altogether.
All credit card and debit card details and personally identifiable information are not stored on the site or sold, shared, rented, or leased to any third party.
You can delete files containing cookies; these files are stored as part of your internet browser.
From time to time, this information is analyzed to better understand your needs and how we can improve our services. We may use this information to contact you.
We will not transfer anonymous personal information you provide on this site to any party disclosed to you in another way.

Protecting the personal data provided by users is our site's top priority, so we make every effort to ensure compliance with data protection.
Our site collects, processes, and uses your personal data (hereinafter referred to as "data") only if we have your consent or there is a legal provision that allows the collection, processing, and use of your data.
Our site will collect, process, and use only the data necessary to provide the services we offer in the best way, for the use and operation of the websites/applications and services provided.
We may automatically collect non-personal information about you, such as the type of internet browsers you use, the pages you visit, or the website that directed you to our site. Your identity cannot be determined from this information, and it is used only to help us provide an effective service on this site.
The password you use on the platform is stored in an encrypted form.

We are committed to protecting the privacy of Google users' data who integrate their accounts with our services. We would like to clarify our policies regarding data retention and handling of Google Drive and Google Sheets files:
1. Data Retention:
We retain file data from Google Drive and Google Sheets that is created or updated through our services throughout the period of account integration or when needed to support and improve services.
2. No File Deletion:
We confirm to our users that when integration is canceled or a request is made to stop using the service, we do not delete any files from their Google Drive accounts. Files remain in user accounts, and users can manage or delete them themselves through their Google accounts.
3. User Control:
Users have complete control over managing files created or modified by our service. Users can access, delete, or modify their files through the Google Drive interface at any time.

Last Updated: June 20, 2024